This page says exactly what Lumi's systems can and cannot do — in the same words our engineers use. We never claim ahead of the architecture.
| Anonymous mode | With an account | |
|---|---|---|
| Encryption | End-to-end — nothing leaves your device. | Encrypted in transit and at rest. |
| Identity | None. No email, no name, no account. | Personal details stored separately from health logs. |
| AI chat | Context assembled on your device. | Processed under strict no-training, no-resale terms. |
| Who can read your health logs | Only you. | No Lumi staff role can — it's blocked in the architecture, not just policy. |
Care summaries are built on your device and shared only by your explicit, scope-by-scope consent. You stay pseudonymous until you book. Every clinician view is logged and shown to you. Anonymous mode cannot be referred — by design.
You'll be notified before any data moves, with time to export or delete everything first. Our no-selling commitment is operational: not to advertisers, not to brokers, not to anyone.
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