Terms of Service

1. What Lumi is

Lumi is a wellness companion. It helps you notice patterns in what you log about yourself. It is not a medical device, and it does not diagnose, treat or give medical advice. If something concerns you, talk to a clinician — Lumi will say the same thing.

2. Your data is yours

• You can export everything you have logged, at any time, from the app.
• You can delete your account. There is a grace period, stated in the app, and after it the deletion is permanent.
• We do not sell your data. Not to advertisers, not to brokers, not to anyone.
• No Lumi staff role can read your health logs or your conversations. That is enforced by the architecture — there is no such path — rather than by a policy someone could set aside.

The privacy page says the same thing in more detail, including how anonymous mode differs.

3. Sharing with a clinician

If you send a care summary to a clinic, you choose what it contains, scope by scope. You stay pseudonymous until you book. Every view by that clinic is logged and shown to you. You can revoke it, and revoking does not delete your own copy.

4. Subscriptions

Lumi+ is billed by the app store you bought it from, under that store's rules — including its refund process, which we do not control. Cancelling stops future billing; it does not delete anything you have logged, and nothing you logged while subscribed is taken away.

5. What we ask of you

• Use Lumi for yourself. Do not use it to log or share someone else's health information without them knowing.
• Do not try to break, overload or extract data from the service.
• Be eighteen or over.

6. If we change these terms

We will tell you before a change takes effect, in the app and by email, with time to export your data or leave if you disagree.

7. If Lumi is ever acquired

You will be notified before any data moves, with time to export or delete everything first.

8. Liability, warranties and governing law

Pending legal review. These clauses decide what happens when something goes wrong, and they are the part of a contract that a non-lawyer should not draft. They are deliberately absent rather than filled with boilerplate that looks binding.

9. Disputes

Pending legal review.

10. Contact

support@lumi.app for anything about your account, or see the support page.